We were very surprised and disappointed when we got to the restaurant we selected for the night. We had booked half board and this was a designated restaurant. They basically turned us away saying we should have made reservations. We thought they were joking but no they were not. So they told us all the designated restaurants are booked and we should try eating at one of the a la cart restaurants. What a scam — why would anyone pay half board if they can’t get a seat at dinner. Would you??
As we tried investigating, we learned that one has to reserve a restaurant everyday at 9 am or take a chance before 6 pm (they don’t make reservations after this point). This is simply ridiculous! Defeating the whole purpose of a relaxed carefree vacation. They basically told us we need to be on a schedule – wish we knew this was going to be a regimented camp instead of a relaxation island, we would have gone to a different island.
Things got worse… since we are leaving at 8:45am for a full day of sailing, we thought we would ask the front desk to make tomorrow’s dinner reservation. This way we could eat when we return from the sail trip. Well, that would have been too logical. We asked and the answer was ‘we will give it a try but we can’t guarantee a reservation’ !!! WTF is the most appropriate reaction since this is an island you can practically walk around in about an hour and resorts owns the restaurants. We are not requesting dinner reservation at another island or country!
Sooo needless to say Kuredu is yet to impress us. Service is not cutting it. Maybe we got too used to excellent treatment at Komandoo, they did set a higher bar for sure.
To Kuredu, we will see if we can give Ken Flockhart, the GM of the island, some feedback about this unpleasant experience.
To you, dear readers and fellow travelers… unless you would like to be on a regimented camp and keep hours to make daily dinner reservations, mind you even having to get a ticket for the reservation before showing up to your dinner, we would recommend considering other islands. Afterall… there are over 135 resort islands, plenty to choose from.
Please share this posting with others so they may be saved from the unpleasant experiences.